Hi Dean,
Thank you for sharing your experience with our Deluxe Assortment. We apologize for any inconvenience caused by the chocolate melting in transit. Unfortunately, we cannot control when UPS delivers packages or where they leave them. However, we understand your concern and would like to offer a solution. At checkout, you have the option to select a cooler, which includes an insulated box, ice packs, and a sign on the outside stating 'perishable'. This will help ensure that your chocolates stay cool. Additionally, if you ever have any questions or need help selecting the best shipping option for your specific address and timeframe, please feel free to give us a call at 716-875-6643. We are more than happy to assist you. Thank you for choosing our product and we hope to have the opportunity to serve you again in the future!