Watson’s Chocolates Terms & Conditions

Watson’s Shipping Procedures

We use Fedex Ground primarily for shipping. If you are interested in upgrading to 2nd Day Air or Overnight, please call us at 888-875-6643 for an estimate.

All orders placed on our website take 2-3 business days for processing before they are shipped. Therefore, please be aware that “2nd Day” shipping does not necessarily mean that your order will arrive within 2 days from the time that it is placed. Please plan on 7-10 business days for general ground delivery. You will receive an email when your package is shipped.

Fedex does not consider Saturday or Sunday shipping or delivery days.

Fedex does not deliver to Post Office boxes.

At this time we do not ship outside of the Lower 48.

If you have a concern about delivery of your order, please call us at 1-888-875-6643.

Warm Weather Shipping

At Watson’s we take special care to hand pack all of your items for shipment so that they arrive in the best possible condition. Coolers and ice packs are strongly suggested for all warm weather areas and are mandatory during May-October. There is an additional shipping and handling fee of $7.95/per cooler and ice.

Watson’s Chocolates cannot be held responsible for, nor will we replace, any melted or damaged chocolate due to temperature and/or humidity considerations unless customers choose the cooler during the months of May – October and /or to warm destinations throughout the year. 

You may select the cooler option on our Billing & Shipping page during checkout.

All orders are shipped so that they will arrive by the end of the work week so that they don’t sit over the weekend. If your order cannot be delivered within the week that it was ordered, we will ship it on the following Monday.

Feel free to call us with any questions 1-888-875-6643.